Protect Your Floors - Free Sealer Upgrade 200+ sq ft
Charlotte’s Trusted Tile & Grout Installers
Beautiful Tile & Perfect Grout - Installed in Days, Not Weeks
Locally Owned in Charlotte - Expert Tile & Grout Installation. Elegant finishes, flawless lines, and guaranteed craftsmanship.
-
Charlotte’s #1 Tile & Grout Installers – Free Same-Day Estimates
Get a FREE Quote Today
Fast response. No obligations.
By submitting this form, you agree to receive text messages from New Image Custom Works about your request, scheduling updates, and occasional promotions. Message & data rates may apply. Reply STOP to unsubscribe.
View our Privacy Policy.
Recent Tile & Grout Projects in Charlotte.
As a family-owned business, we treat every project like it’s in our own home — installed with care, precision, and attention to detail.
What Our Customers Are Saying
⭐️⭐️⭐️⭐️⭐️
“We had New Image Custom Works remodel our master shower and install new floor tile. The team showed up on time every day, kept the work area clean, and the results look like something out of a design magazine. Couldn’t be happier with the craftsmanship.”
- Jessica M., Ballantyne
⭐️⭐️⭐️⭐️⭐️
“Edward and his crew replaced the old tile in our kitchen and backsplash. The lines are perfectly straight, the grout color matches beautifully, and the whole job was finished faster than expected. If you need tile installation in Charlotte, these are the guys to call.”
- Marcus T., Huntersville
⭐️⭐️⭐️⭐️⭐️
“We did a full bathroom remodel with new tile floors and a custom shower. The quality is outstanding and they walked us through every step so we felt confident. Family-owned, professional, and worth every penny.”
- Hannah L., Matthews
Charlotte, NC Based & Operated
New Image Custom Works is a family-owned business proudly serving Charlotte and nearby areas.
We specialize in professional tile and grout installation. From floors & showers, to backsplashes.
-
We take pride in doing great work at fair prices — and treat every home like it’s our own.
-
📞 Contact us today for a free quote and let’s bring your surfaces back to life!
About Us
We’re a family-owned business based in Charlotte, NC. After seeing too many rushed or low-quality tile jobs, we decided to start New Image Custom Works to do things the right way. We take pride in our detailed work, honest service, and treating every home like it’s our own. Our goal is simple, restore your surfaces the right way, without cutting corners.
Frequently Asked Questions
-
Got Questions? We’ve Got Answers.
1. Do You Offer Free Estimates?
Absolutely! We provide free estimates for all our services. Just give us a call and we’ll schedule a time to take a look.
2. Do You Service Area's Outside Charlotte, NC?
We service the entire Charlotte, NC area along with surrounding cities. Some other cities include -
-Huntersville
-Cornelius
-Davidson
-Concord
-Kannapolis
-Harrisburg
-Matthews
-Mint Hill
-Pineville
-Indian Trail
-Monroe
-Waxhaw
-Weddington
-Stallings
-Belmont
-Mount Holly
-Gastonia
-& more cities!
3. How long does a typical installation take?
Smaller projects, like backsplashes, are usually finished in 1–2 days. Bathrooms or full floors may take 3–5 days depending on size and details.
4. How soon can you start my project?
Most installations begin within 7–10 days after approval. Larger remodels may require a little extra time if special materials need to be ordered.
5. Do you help with tile selection and design?
Yes! We can guide you through choosing tile sizes, patterns, grout colors, and layouts that match your style and budget.
6. Do you remove and dispose of old tile?
Absolutely. We handle demo, dust control, and clean disposal so you don’t have to worry about the mess.
7. Are your showers waterproofed?
Yes. Every shower install includes proper waterproofing membranes, pan slope, and testing so you don’t have to worry about leaks.
8. Do you provide a warranty?
We stand behind our work with a 1-year craftsmanship warranty, plus manufacturer warranties on materials used.
9. Are you licensed and insured?
Yes. We are fully licensed and insured for tile and grout installation in the Charlotte area.
10. Do you seal the grout after installation?
Yes, we recommend sealing for added protection. On larger installs (200+ sq ft), we’re currently offering a Free Sealer Upgrade.
11. How much does tile installation usually cost?
Costs vary based on the size, tile type, and layout complexity. Simple backsplashes may start around a few hundred dollars, while full bathrooms or large floors can range into the thousands. We provide a free estimate with clear, upfront pricing.
12. What tiles do you work with?
Ceramic Tile – affordable, versatile, easy to clean
Porcelain Tile – durable, water-resistant, great for showers & floors
Natural Stone Tile – marble, travertine, slate, granite, limestone
Glass Tile – modern look, perfect for backsplashes
Mosaic Tile – small pieces for borders, accents, and patterns
Large-Format Tile – fewer grout lines, sleek modern look
Subway Tile – classic choice for kitchens and showers
Wood-Look Tile – porcelain planks that mimic hardwood
Hexagon & Geometric Tile – trendy, eye-catching patterns
Patterned / Encaustic Tile – bold designs for floors & accents
Outdoor & Patio Tile – slip-resistant and weather-tough
Heated Floor Tile Systems – radiant warmth underfoot
Custom Shower Pans & Waterproofing Systems – built to last
OR
Get a FREE Quote Today
Fast response. No obligations.
By submitting this form, you agree to receive text messages from New Image Custom Works about your request, scheduling updates, and occasional promotions. Message & data rates may apply. Reply STOP to unsubscribe.
View our Privacy Policy.
Business Info
New Image Custom Image
Charlotte, North Carolina
Business Hours
Monday - Saturday: 6AM - 8PM
Sunday: Closed
Disclaimer:
New Image Custom Works is not liable for pre-existing structural issues such as uneven subfloors, water damage, or improperly installed tile from prior work. In rare cases, removing old tile may reveal hidden problems (rot, mold, cracks) that require additional repair before installation. While we take every precaution to ensure a durable, professional result, some conditions are beyond our control due to the existing state of the home or materials.